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FAQs

When can I place an order? For example, if I place an order on the weekend, will you ship it? How can I track my package after it is shipped?

You can place an order 24 hours a day, whether it is a weekend or a holiday, we will ship it for you as soon as possible, so you don’t have to wait. After shipping, we will immediately send you a Track Number so that you can track your package with us and ensure that you can know it has arrived at your delivery address as soon as possible.

ow can I contact you?

  • You can contact us directly through our website chat window. We are online 24 hours a day. You can also contact us through Whatsapp, Telegram, Signal, and email.
    Whatsapp:+852 57767885
    Email: cocerpeppay@163.com

What payment methods can be used?

You can use bank card transfer or CRYPTO.

What kind of packaging do you use?

We use concealed packaging for transportation to protect your personal privacy and personal information.

What if the peptides I purchased are confiscated at customs? Can I still receive my package?

You don’t need to worry. We will always monitor the logistics track of each package. Once it stops, we will immediately resend it to you for free. This promise is something other companies cannot do.

How long will it take for me to receive the peptides I purchased?

We use the fastest professional logistics in the world. No matter which country you are in, it can be delivered to your delivery address in 3-5 days.

How can I ensure that the purity of the product I buy is higher than 99%?

Our products all have test reports, which come from well-known Peptides testing laboratories around the world. Of course, you can also test it yourself. If the test fails, we will refund the full amount and the testing fee. This commitment is something that other suppliers cannot do because we are very confident in our products.